Uvoice AX 30/50

  • Supports up to 30-50 users per server (expansion license)
  • Total of 50 users & 50 extensions (100 handsets)
  • Can be networked for multiple locations
  • 100% reliable SIP voice trunking

Uvoice AX 100/180

  • Supports up to 100-180 users per server (expansion license)
  • Total of 180 users and 180 extensions (360 handsets)
  • Can be networked for multiple locations
  • 100% reliable SIP voice trunking

Features of both systems:

  • Reside in a SSAE16 designated datacenter facility in Massachusetts
  • Fully redundant facilities & network ensuring 99.9999% uptime
  • Future proof — pure SIP-based IP PBX
  • Specifically designed for 5–180 user marketplace
  • As you add users — no additional hardware expense
  • Hassle-free install — configure as key system or PBX
  • Easy changeover without aggravation or complication
  • Supports familiar features — adds new IP-based functionality
  • Optional advanced features are licenses, not hardware-based

AX-24IP

uvoice-phone-3

  • Sophisticated, flexible top-of-the-line phone with 24 programmable function keys
  • Huge and easy-to-read 192 × 64 graphical backlit display
  • Includes a high-fidelity voice handset, hands-free speakerphone, built-in headset connectivity and an integrated Ethernet switch, PoE

AX-12IP

uvoice-phone-2

  • Sophisticated, flexible phone — perfect for employees who make or receive a high volume of calls
  • High resolution full backlit display with adjustable brightness
  • 12 programmable function keys
  • Supports multiple telephone lines
  • Includes a high-fidelity voice handset, hands-free speakerphone, built-in headset connectivity and an integrated Ethernet switch, PoE

AX-4IP

uvoice-phone-1

  • Four programmable function keys
  • 10/100/1000 Gigabit Ethernet switch or 10/100
  • Easy-to-read 192×64 graphical backlit display
  • Full-duplex speakerphone
  • 4-way conferencing

Mobility can offer more than just savings

laptopFree your office desktop phone—with all its associated privileges, preferences and features—to follow you anywhere within reach of an IP or cellular connection. Place, receive and manage calls and messages on secure wireless handsets, on your smartphone, or on PCs and tablets equipped for voice calls. Uvoice IP communication systems help keep you connected to your customers and help enhance employee productivity. Our versatile IP telephone systems support many types of mobility endpoints; allowing you to extend the reach of Uvoice’s telephone systems without boundaries. Mobility means many things to many people. It can mean anything from roaming the halls with a cordless digital phone that gets its signals from an in-building wireless local area network (WLAN) to roaming the world with a smartphone that gets its signals from carriers’ towers and orbiting satellites. At Uvoice, we define mobility in some ways by where you can go with it but also by how much you can take with you when you go. And we provide mobility options for a broad range of needs and budgets.

ipad2-2

Uvoice’s mobility solutions allow users to:

  • Roam anywhere in the building with high-quality cordless digital telephones.
  • Use their desktop phone features across the campus with wireless SIP DECT phones.
  • Use their Uvoice phone system features anywhere within the reach of an IP connection.
  • Use their Apple® or Android™ smartphones as Uvoice phone system extensions.
  • Synchronize cell phones and desktop phones to be reached with only one number.
  • Use a wireless laptop or PC to manage calls, using the mouse, without ever picking up the phone.

AX – IP DECT – SME VOIP

ip-handsetThe IP DECT – SME VoIP is a complete turnkey solution offering a scalability not seen before in this segment. This allows the system to grow from 1 to 40 bases and up to 200 users. Furthermore, it also provides two different high quality color screen CAT-iq handsets supporting the wideband audio functionality in the base station. The IP DECT – SME VoIP supports DECT standards in all major regions in the world. Seamless handover and repeater support are two major advantages besides the superior scalability and audio quality. Therefore the customer can focus on its core business while RTX Hong Kong Ltd. delivers a complete IP DECT solution, comprising state-of-the-art hardware and software.

System Features

  • Wideband Voice (HDSP) Basic and Extended
  • 12 Slot radio with up to 10 voice channels active
  • Worldwide Radio power levels / frequency bands
  • Scalable system from 1 to 40 bases in same network
  • 200 users (200 handsets registered)
  • Power over Ethernet
  • Over the Air synchronization
  • Support software download to wireless terminals
  • LED status indication
  • Seamless handover
  • Repeater support

Handset Features

  • Wideband Audio (G.722)
  • 2’’ TFT display with graphical user interface 176 x 220 pixel 262K color
  • Well-proven graphical MMI with wallpapers
  • Polyphonic ringtones
  • Phonebook: 200 central and 100 local entries
  • GAP and CAT-iq compliant
  • Headset connector (3.5mm)
  • SW upgrade over-the-air
  • Wideband two-way speaker phone mode
  • Vibrator

Interact™

monitorInteract™ applications bring effortless communication to your desktop. Interact offers control over your UVoice phone in an intuitive manner that improves personal productivity and efficiency. Interact is designed to leverage the simplicity of the PC-based user interface with the power of the UVoice handset, resulting in tangible benefits to UVoice customers. UVoice Interact takes up minimal screen space but provides maximum information about each call as it arrives, and provides the ability to answer or ignore the call via the application interface. UVoice Interact Pro adds the aspect of control to the application in a series of dockable windows. Users control presence management, current and parked calls, contacts and call history. The ability to see the presence and handset status of other UVoice users prior to placing calls makes connecting with co-workers easier than ever before. A search capability enables entries in the UVoice directory and the user’s contact list to be quickly found and utilized for error free, rapid dialing. Microsoft Outlook contacts are also incorporated into the Interact Pro database, allowing easy search and one click dialing.

Conference Bridge

Easily host and manage conference calls with remote users, clients, other on-site employees and business partners with the click of a mouse using The Allworx Conference Center software.

Allworx Conference Center software turns your Allworx Phone System and your PC into a fully functional conference center that allows simplistic scheduling and managing of conference calls.

The Conference Center Software allows for complete customization with full administrative and user controlled features including security, scheduling and management all from a central web portal. Easy to use!

Key Features

  • Full view of conferences and involved user
  • Schedule conference calls at any time
  • Secure options including ID and Password protection
  • Easy-to-use graphical user interface
  • Works with all Allworx systems and phones
  • Simple Installation
  • Schedule re-occurring conference calls

Vmail-Email

Voicemail to email feature will deliver any voicemail message that is left for you directly to your email in an audio file. It provides an easy way for you to listen to your messages, without ever having to pick up the phone. Simply click on the audio file that is delivered to your email to listen to your messages at your convenience. Caller ID information is clearly shown in the header of the email.

ACD

Allworx Automatic Call Distribution is a robust system, allowing you to distribute queued calls in linear priority, round robin, longest idle and ring all styles — a different style for each and every call center need! With Automatic Call Distribution, you can instantly manage all the important configurations of each call queue within your system while also tracking an array of beneficial queue statistics on the performance of both individual agents and each individual queue.

Automatic Call Distribution supports up to 10 queues with 16 calls per queue and 32 calls across all queues at any time (when using an Allworx 24x) or 10 queues with 8 calls per queue and 16 calls across all queues at any time (when using an Allworx 6x).

Key Features

  • Visual indicators show the status of the queue line through variations in the color and blinking of Programmable Function Keys
  • Record custom greetings for each queue
  • Each queue can be assigned a descriptive name to appear whenever drop down menus are available or on your phone display when the phone is ringing
  • Programmable Function Keys can be set so that specific keys light up to represent specific call queues
  • Each phone can be set to respond to queue conditions differently, including different ring cadences, ringing after a user-specified number of callers enter the queue or after callers have exceeded a user-specified time period
  • Calls can be directed to managers or co-workers if the wait time becomes too long, or too many calls are in queue at any given time
  • Track detailed statistics on the performance of individual agents as well as on each call queue within the system