Uvoice Cloud Solutions

Small businesses are continuously devising strategies to gain an edge over their competitors. Technology has taken leaps and bounds in recent times, making things easier and delivering results quicker to people. VOIP hosted phone systems have a lot of benefits in comparison to the traditional hard line phone systems.

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    Uvoice™ Cloud vs. Digital Phone System

    VoIP Phone System Uvoice™ SIP Phone Lines

    Digital – Hybrid Phone Systems POTS Phone Lines

    Can be located in data center, 24X7 support, complete redundancy and failover, fully managed. Level 3 data center with generator backup, fire suppression systems.

    Yes

    No, not available option

    Automatic backup of database – weekly

    Yes

    Manual

    Fully Integrated iPhone/Android Application Included with system, Reach Application.

    Yes

    No 3rd Party app, not integrated

    5 years of Onsite support, 5 years of software updates, 5 years of help desk support, 5 years of training.

    Included

    Optional for additional cost

    8 Party Conference Bridge

    Included

    Not included

    Failure options:

    • No local electrical power
    • No local internet
    • No local dialtone

    Phone system will answer calls in Data center and can transfer calls to cell phone or use the Reach Application to fully operate to answer, transfer, park calls. Will not lose any phone calls.

    Phone system cant answer calls without electrical power or if “POTS” lines are down. Ring no answer till problem is resolved.

    Take phone home to work remote.

    Included

    Not available with digital phones

    Low cost SIP trunks

    Included – native SIP server

    Optional – with gateway – native outdated POTS lines

    Integration with Outlook-Salesforce, etc.

    Included

    Not Included

    Direct Dial Lines. Each Phone can have its own phone number, Ex. 860-408-1000, 1001

    .50 cents per number

    Not available with POTS service

    Webfax service – Inbound faxes to email mailbox

    $3.99 per month

    Need to purchase a separate POTS line ($24.95)

    Phone Lines – Contract

    Month to Month

    Term contract

cloud-computingThe most obvious advantage of VOIP hosted phone system is the fact that the equipment is easier to install and costs so much less. You just need to choose the appropriate plan from the hosted business phone system provider in order to bring down your phone charges to an amazing low. The transition from the traditional hard line phone system to a VoIP system is very easy. It is also simple to keep your addresses and phone numbers in order, making it easily accessible when you need them.

With the hosted business phone systems one can enjoy a multitude of new calling features. This makes your work easier and helps you plan your day more efficiently. Personalized vanity numbers are another attractive feature. Features such as personal extensions can also be availed, so the customers can reach the respective departments and talk with a specific person.

In a corporate office that receives hundreds of calls a day, you can opt to have auto respondent and voice mailing systems. This feature of VOIP hosted phone system helps to streamline the number of calls. Without going manually over each and every number, one can ask the provider to create a directory from the number they are calling or even add few of the numbers within the group telephony system.

If unnecessary calls come in every now and then, it is possible to screen the calls and allow the employees to prioritize the calls and attend them accordingly. Different tools are available in VOIP hosted phone system by means of which it is possible to make things much easier. One can have preference based calling, voicemail, call log maintenance service and also click to call dialing.

Those businesses which operate on the go, can link the employee home number with the office number. This way, when someone is trying to get in touch with the person, the office as well as the home numbers or mobile phone would ring simultaneously until one is answered. This is a unique feature of VOIP hosted phone system. Another unique feature is the ability of the people to customize their voicemail. Music and greetings can be added and it can be played as long as one wants. Ease of communication and the efficiency of communication increases because of this.

It is easier to impress the customers and business partners and build a solid reputation. Furthermore, quick communication with the suppliers translates to quicker delivery of the goods. This would mean that productivity would increase many folds helping the business to flourish. Considering the cost of setting up a hosted business phone system, you have so little to lose and so much to gain.